Continuous Transformation Blog

SAP recognized as a Customers' Choice in the 2026 Gartner Peer Insights™ Voice of the Customer for Enterprise Architecture Tools

Written by Ruslan Shogenov | May 26, 2026

In our view, this recognition validates the SAP LeanIX commitment to simplifying complex IT landscapes and driving strategic business outcomes through enterprise architecture.

We’re excited to share SAP has been recognized as a 2026 Gartner Peer Insights™ Customers' Choice for Enterprise Architecture Tools. This mention is based on feedback and ratings from end users.

We believe that being recognized as a Customers' Choice reflects what we hear from our customers every day: that enterprise architecture can be approachable, collaborative, and a strategic enabler of business outcomes.

This recognition validates our continued investment in making complex IT landscapes easier to understand, navigate, and optimize—all while ensuring our customers realize tangible value quickly.

What customers are saying

The 2026 recognition is grounded in authentic customer experiences shared on Gartner Peer Insights. Let’s dive into what customers are saying and explore what we believe are the common threads that emerge consistently across the SAP LeanIX customer base.

One company noted that their "LeanIX implementation drives strong adoption and value in Global Pharma Company," which in our view highlights the platform's ability to deliver measurable outcomes even in highly complex environments—particularly in comparison to traditional alternatives.

One review, titled "SAP LeanIX empowering organizations with strategic visibility and simplifying complex IT landscapes" we believe emphasized how the platform provides the clarity needed to make confident technology decisions.

Multiple customers emphasized ease of use and cross-functional collaboration. As one reviewer put it: "Easy to use, easy to explain, easy to collaborate for better decision-making." Another described SAP LeanIX as a "Great product for the modern EA," which we think is praising its ability to help large organizations collaboratively manage complexity.

Customers consistently praised SAP LeanIX and stated that it is a "Great product providing clear insight into the IT landscape and its roadmaps," with appreciation for the architecture road map planning capabilities, intuitive onboarding, and responsive customer support.

About SAP LeanIX

SAP LeanIX is an enterprise architecture solution that can help organizations visualize, plan, and manage complex IT landscapes. Through automated, data-driven insights, SAP LeanIX helps companies map their current state architecture, design future-state transformation road maps, and make informed technology investment decisions.

As part of Business Transformation Management portfolio, SAP LeanIX supports continuous transformation of IT architecture, helping organizations accelerate innovation, optimize costs for application portfolios, and adopt and govern emerging technologies like agentic AI.

Read more SAP LeanIX reviews on Gartner Peer Insights.

Gartner, Voice of the Customer for Enterprise Architecture Tools, Peer Contributors, 31 March 2026.

Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.