Business Transformation Management - Customer Success Day, Qatar

Customer Success Day

Location
Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Street #850, Doha, Qatar (Al Anood Meeting Room)
Date
Sep 24, 2026
9:30 AM - 1:00 PM AST
See Agenda
Seats
15
Register now

Join us in for the Business Transformation Management - Customer Success Day, Qatar— an exclusive gathering of industry leaders, customers, and experts driving transformation with SAP Signavio and SAP LeanIX.

Gain first-hand insights from leading organizations as they share their transformation journeys. Explore how AI agents can be discovered, governed, and benchmarked using LeanIX and SAP Signavio, and get a sneak peek into the upcoming roadmap for both platforms.

Whether you're an Enterprise Architect, Process Excellence leader, or Business Transformation champion — this is your opportunity to connect, learn, and shape the future of the Autonomous Enterprise.

Seats are limited. Register now!

Agenda

09:30 - 10:00
Registration

Registration & Welcome

Networking and Arrivals

10:00 - 10:20
Welcome

Opening & Welcome Remarks

Mohamed Hamady
Mohamed Hamady
Head of Customer Success – BTM MEA N&S, SAP
10:20 - 10:45
Session

How to Realise Value Using Cross-LoB Solutions and AI Assistants

Hachem Bouabid
Hachem Bouabid
Value Management Director, SAP Signavio Customer Success, SAP
10:45 - 11:15
BTM

AI Agent Excellence and Governance with SAP

Sridhar Rajakumar
Sridhar Rajakumar
Director Business Transformation Management, SAP
11:15 - 11:30
Coffee Break & Networking
11:30 - 12:00
Customer Story

Plug & Gain Analysis at PIH

12:00 - 12:45
BTM

AI-Powered Signavio & LeanIX — Upcoming Innovation

Nayera Korraa
Nayera Korraa
Senior Solution Advisor, SAP
12:45 - 13:00
Closing

Q&A and Wrap-Up

13:00 - 14:00
Networking Lunch