Business Transformation Management - Customer Success Day, Riyadh

Location
Radisson Blu Hotel, Riyadh Convention & Exhibition Center, Dist, King Abdullah Ibn Abdulaziz Rd, King Abdullah Dt., Riyadh (Najd Meeting Room)
Date
Sep 14, 2026
9:30 AM - 2:30 PM GMT+03:00
View agenda

Join us in for the Business Transformation Management - Customer Success Day, Riyadh — an exclusive gathering of industry leaders, customers, and experts driving transformation with SAP Signavio and SAP LeanIX.

Gain first-hand insights from leading organizations as they share their transformation journeys. Explore how AI agents can be discovered, governed, and benchmarked using LeanIX and SAP Signavio, and get a sneak peek into the upcoming roadmap for both platforms.

Whether you're an Enterprise Architect, Process Excellence leader, or Business Transformation champion — this is your opportunity to connect, learn, and shape the future of the Autonomous Enterprise.

Seats are limited. Register now!

Agenda

10:00 - 10:15
WELCOME

Welcome Note & Opening

Mohamed Hamady
Mohamed Hamady
Head of Customer Success – BTM MEA N&S, SAP
10:15 - 10:45
CUSTOMER STORY

SAP Signavio Customer Story

Almarai's Procurement Excellence Journey with Signavio

Francis Clement
Head Projects, Supply Chain, Almarai
10:45 - 11:15
CUSTOMER STORY

SAP LeanIX Customer Story

11:15 - 12:00
SESSION

SAP Company Memory and Process Atoms & PCA

A quick look at what's coming next for both platforms

Yasmin Mahmoud
Yasmin Mahmoud
Principal solution Advisor, SAP BTM, SAP
12:00 - 13:00
Coffee & Prayer Break
13:00 - 13:30
USE CASE

AI Agent Excellence: Discover, Govern, and Measure Agent Performance with LeanIX & SAP Signavio

Using LeanIX & SAP Signavio to discover, govern and benchmark performance across your AI agent landscape

Wiam El Fatihi
Wiam El Fatihi
SAP LeanIX Customer Success Manager, SAP
13:30 - 14:00
SUPPORT

Advanced Success Plan

To get ongoing support with adoption and maximize value realization

Aman Ghata-Aura
Business Suite Advisor, SAP
14:00 - 14:15
CLOSING

Closing Remarks

Event Wrap-Up

14:15 - 15:00
Networking Lunch