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The Definitive Guide to Business Capabilities

Business ca­pabilities have the potential to serve as a uni­versal language at enterprise scale. If used properly, they can help save money, decrease risk, and accelerate growth.

  • Business Capability Modeling
  • Use Cases for Mapping Business Capabilities
  • 4 Steps to Create Your Business Capability Model
  • Useful Business Capability Reports & Views
  • From Model to Value: Three Case Studies

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Learn how business capability modeling influences enterprise architecture's role in post-merger harmonization, technology risk management, and application rationalization. Plus, four easy steps to get started on your capabilities map.

In today’s digital age, the role of information technology (IT) has shifted from supporting business processes to executing business strategy. IT makes it possible for custo­mers to receive their online orders the next day, enables them to watch and read their news on the go, and guarantees the smooth processing of payment for such services. As a result, the challenge of bridging the gap between strategy and execution within IT has become more complex than ever.

Organizations who speak in different idioms across different functions often cause this gap to widen. They speak of missions, strate­gies, goals, processes, and projects. The CEO speaks of “making mobile-first a priority,” mar­keting could be focused on “increasing share of wallet amongst millennials,” and IT is in talks of “load-balancing the Linux server cluster.”