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LeanIX + ServiceNow

Seamlessly integrate IT Service Management (ITSM) and Enterprise Architecture (EA) Management
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SaaS for Enterprise Architecture with Certified Native ServiceNow Integration

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Bridge the Gap Between EA Management and ITSM

Sign up for a Demo and we show you how to get a tranparency about your Application Portfolio within 30 days including powerful Insight Generation and Reporting.

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Challenge

Disconnected EA and ITSM

Disconnect between data at the service level in ITSM and at the application-level APM is holding EA's back from achieving fully integrated IT management. This information gap combined with the varying language used to describe services and applications with respective technologies prevents good decisions and renders implementations difficult.

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SOLUTION

LeanIX ServiceNow integration

LeanIX for ServiceNow dissolves the boundaries between ITSM and APM. Information is entered once and runs through both systems. Applications are planned and set up in LeanIX and then transferred to ServiceNow, where they function as a business service for establishing the ITSM framework. Software and hardware, discovered via ServiceNow, is then mirrored on LeanIX to connect applications to corresponding IT components.

Enterprise architects can leverage the flexible analysis of lifecycles and their impact on the application landscape to adjust the IT roadmap.

To minimize technology sprawl, standards (e.g. preferred database technologies) can be planned in LeanIX and are then used in ServiceNow.

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Depending on your individual requirements and your calendar, we'll create a product demonstration tailored to your specific needs.

Full view on your IT management stack

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Customer Success
30%
LeanIX customers cut down 30% of licensing cost by spotting unused applications
600k
LeanIX customers have cut IT related incidents in half, saving 600k EUR per incident
4h
LeanIX power-users spent 4 hours less per week searching for information with the up-to-date inventory