Trust is the cornerstone of any successful partnership, which is why we provide every customer a reliable and secure SaaS offering. And since we believe trust also requires transparency, this page gives you an overview of how we protect your data and ensure compliance and system availability.
Your organization relies on access the availability of our software which thrives us to do everything in our power to ensure all systems are up and running at all times.
Security & Compliance
We are compliant with GDPR and have several measures in place to ensure security. We are even certified by the TUEV.
You rely on us delivering the best and most reliable SaaS, which is why we build on modern technologies, best-in-class processes and transparency to ensure the availability of our solution.
An important part of ensuring availability is building a reliable foundation. For this reason, we decided to implement our software on the basis of a Microservices Architecture. Also, we make use of state-of-the-art technologies such as GraphQL to offer a graph-based API, and we aim to have a reasonable and maintainable tech stack, which can be viewed e.g. on stackshare.io.
Our software is divided into multiple component services (Microservices) to quickly and accurately repair or update bits and parts of the product without compromising the integrity of the application.
With our state-of-the-art graph-based API (leveraging GraphQL developed by Facebook), we provide an excellent way to request exactly what you need, improving response times.
We're built ourselves on a modern technology stack and are happy to share it. Learn more on https://stackshare.io/leanix
We use different systems and mechanisms to monitor the performance as well as the availability and response-times of our LeanIX solution. In case of incidents, we have a dedicated on-call-engineer who is available 24/7 to solve the incident.
We make the availability and response-times of our software publicly available to you via
Using solutions like Pingdom and New Relic, we constantly monitor LeanIX’s performance to stay aware of issues.
Similar to a nurse in a hospital, our on-call engineer is always available to fix critical issues to ensure a speedy resolution.
LeanIX is built for scale, and if you're looking for an enterprise-ready role and rights management system, we’ve got you covered. We also allow customers to manage users from a single, central directory using either the LeanIX Identity Management or any 3rd party SSO Identity Provider.
LeanIX comes with a build in Identity Management and a comprehensive roles and rights model to ensure compliance.
Have a 3rd party SSO Identity Provider in place? Not a problem—LeanIX can easily integrate with all SAML 2.0 compliant providers.
Hosting via AWS and Strato allows LeanIX to be reached worldwide and guarantees maximum availability.
Depending on your individual requirements and your calendar, we'll create a product demonstration tailored to your specific needs.
Data security is our top priority. For this reason, we have introduced several processes and regulations to ensure the security of your data and enable better compliance.
Learn more in our public Information Security Policy.
Security & Compliance
We ensure data protection and are committed to keeping customer information safe and secure. We are ISO 27001 and 'Data Protection' certified. Also, we have robust password policies in place and ensure data encryption. And by following the Principle of Least Privilege (PoLP) we ensure only necessary privileges are given.
With ISO 27001 Certification for Information Security Management System, we comply with the highest, industry-leading global security standards.
With the TUEV Saarland 'Approved Data Protection' we are certified to fulfil legal requirements of data protection in our product and as a company.
Data is encrypted in transit using TLS 1.2 protocol with strong ECDHE ciphers.
To ensure data security on an employee level, passwords are hashed using a strong bcrypt algorithm. Strong password configurations are enforced in line with global best practices.
We follow the Principle of Least Privilege (PoLP) and employees are given only privileges that are necessary for performing their duties.
Security & Compliance
We believe that security must be part of the foundation, so we rely on secure hosting partners and regular penetration testing. In addition, we have a dedicated security team focused on the highest levels of security and compliance.
Our data center partners AWS and Strato comply to the highest standards and are e.g. ISO and SOC certified.
Penetration tests are performed on LeanIX by external experts and cover confidentiality and integrity aspects of the application.
With a dedicated LeanIX Security Team, we ensure data compliance and security and tackle new certifications.
Find links to resources covering relevant information on LeanIX’s Availability, Modern Architecture, Data Security and Compliance.