New integration bridges the gap between Enterprise Architecture Management in LeanIX and IT service management in ServiceNow
Bonn/Boston - May 8, 2018 - LeanIX, the leading global provider of Software-as-a-Service (SaaS) solutions in Enterprise Architecture Management (EAM), today announced it has received certification of its application with ServiceNow, Inc. to help customers seamlessly integrate IT service management (ITSM) and Enterprise Architecture (EA) data. Certification by ServiceNow signifies that LeanIX has successfully completed a set of defined tests focused on integration interoperability, security and performance. The certification also ensures that best practices are utilized in the design and implementation of LeanIX with ServiceNow.
The disconnect between data at the service level in ITSM and at the application level is holding Enterprise Architects (EAs) back from achieving fully integrated IT management. This information gap combined with the varying language used to describe services and applications with respective technologies prevents good decisions and renders implementations difficult. LeanIX Integration for ServiceNow dissolves the boundaries between ITSM and APM. Information is entered once and runs through both systems. Applications are planned and set up in LeanIX and then transferred to ServiceNow, where they function as a business service for establishing the ITSM framework. Software and hardware, discovered via ServiceNow, is then mirrored on LeanIX to connect applications to corresponding IT components. EAs can leverage the flexible analysis of lifecycles and their impact on the application landscape to adjust the IT roadmap. To minimize technology sprawl, standards (e.g. preferred database technologies) can be planned in LeanIX and are then used in ServiceNow.
"IT infrastructure needs are rapidly evolving, and IT service and application management must keep pace to meet tomorrow's business needs," said André Christ, Co-CEO and Co-Founder, LeanIX. "LeanIX Integration for ServiceNow helps Enterprise Architects plan with confidence - in both operations and strategic decision-making. This is a critical connection that will arm organizations with the necessary visibility into technology risks within the business context via a shared platform for IT management."
LeanIX Integration for ServiceNow uses automatic bi-directional integration to strengthen the practice of Application Portfolio Management (APM). With LeanIX for ServiceNow, Enterprise Architects can identify end-of-life technologies and their dependencies, in order to reduce the risk of IT incidents, avoid additional cost and protect against security attacks. In addition it enables leaderships to make better decisions by analyzing real-time operational data in its strategic context, using LeanIX, the leading EA platform for APM.
"LeanIX’s out of the box ServiceNow integration saved us months of development time,” said John Walsh, CTO, Horizon Blue Cross Blue Shield of New Jersey. “Flexible analysis on integrated data is a critical component of our IT transformation. LeanIX gives us an unmatched level of agility, along with configurable mapping between both systems, which has enabled us to achieve our core use cases today and will support additional needs going forward.”
LeanIX is now available via the ServiceNow Store. It supports all active versions of ServiceNow, from Helsinki to Kingston. Find out more here: https://www.leanix.net/servicenow.
LeanIX will join IT industry leaders and innovators from around the world at ServiceNow’s Knowledge18 taking place May 7-10 in Las Vegas, Nevada. Visit LeanIX at Knowledge18 Booth #1525.
LeanIX offers a Software-as-a-Service (SaaS) platform for Enterprise Architecture (EA), enabling organizations to make faster, data-driven decisions. Hundreds of global brands such as Adidas, DHL, Merck, Vodafone or Zalando use the LeanIX platform to increase transparency and visibility and drive real-time efficiencies. LeanIX addresses IT’s critical need to ensure high quality, real-time data is accessible to the people who need it. Use cases include application rationalization, technology risk management and the shift from monolithic architectures to microservices. LeanIX was founded in 2012 by Jörg Beyer and André Christ. The company's headquarter is in Bonn, Germany, with offices in Boston, Massachusetts and Houston, Texas.